1. WHAT SERVICES AL-SAIF CO. OFFERS?
Al-Saif Co. for Trading Agencies is considered a leading Arabian company in the Internet, which offers high-quality products of home appliances. At present, we are working to produce new additions with more features updating in our web-site. The main theme of such updates is to present before our e-marketing customers with more options of every latest products, since one of our important goals is always to present the best and latest to our customers. Moreover, we make sure that you are finding the best products with best prices in our web-site.
2. WHAT TYPES OF CREADIT CARDS WE ACCEPT?
We accept American Express, Visa, and Master Card.
3. IS IT SAFE AND SECURED USING CREDIT CARD WITHIN WEB/NET?
One of the goals we give top significance at Al-Saif Co. is to make your e-marketing more secured, safe, and comfortable. For this reason, we have adopted a strong policy to protect our web-visitors within our site and provide optimum level of privacy and safety. Thus, every personal information that compiled in the site will be treated as top confidential within the custody of Al-Saif Co. We will never attempt to sell them, or share them with any other source.
Since we undertake selling our products through Internet, our prime goal is to provide top priority for secured and safe web-site in order to receive Credit Card numbers. For this reason, we use sophisticated technology in the security systems as we use latest techniques to reveal the trickery and fraud. As an integral part of such secured measures taken by us, it results to safeguard the personal data and to protect other related information of our customers. For every information concerning the Credit Card will be encrypted by the system, although any net intruder can identify nothing except it reveals him like- zero-amount or blank-slated data of the card. This is achieved because of what we are using by the latest programs of encryption technology.
Additionally, every single purchase process will be resulted within our web-site in an atmosphere of 100% secured and safe transaction. Moreover, during your process of purchasing through our web-site any unauthorized person cannot intrude into the net, nor can steal any amount of your credit card.
4. WHAT IS THE FREIGHT CHARGE? WHAT ARE THE CARGO DESTINATIONS AROUND THE WORLD?
There are several factors, which influence to compute your freight charge. We, at Al-Saif Co. always tirelessly present a best type of service in terms of freight charge and prompt service to our customers. For this reason, the freight charge is always subjected to change without any prior notice.
Al-Saif Co. dispatches cargo goods everywhere in the world, you will find more details related to the cargo options in our web-site, including freight charges, etc.
Our system will automatically compute the required freight pricing based on the cargo destination, weight, and type of goods, as well as the method you chose to send. After providing all the relevant information, the final amount will be appeared in the appropriate column during your surfing, before you make your bold and final decision to purchase.
The Orders will compile various product lines.
Al-Saif Co. undertakes to forward all types of cargo goods from one Cargo Center, thus, it is best for you to compile all your requirements in only one Bill of Lading. This is the best and most cost-effective method to minimize your cargo charge than you making different Bill of Lading for different freights. Therefore, endeavor your best to make all your requirements in one Bill of Lading.
Please verify the correct address of your consignment before proceed your Freight Order. For returning the cargo due to the errors or mistakes in the consignee's address, will cost you extra freight charge. For most of the cargo companies, they require you to sign in the delivery voucher when the consignee receives the goods by hand. Therefore, such consignment will not deliver to the post box or FPO/APO.
Al-Saif Co. itself owns the exclusive right to change the Cargo Company in certain cases, which definitely requires special care for protected packing to a number of specialized products. However, in every circumstance, Al-Saif Co. maintains entire safety measures and undertakes to the customers for a safe and best delivery procedures of their goods.
5. WHAT ABOUT THE POLICY FOR RETURNING THE GOODS?
It is possible for you to return the sold goods within a week from receipt of your order, if the goods are in the original packing. We will arrange to reimburse your paid amount after deducting 10% (a percentage for transfer and issues). It is also possible to pay you back the freight charge if the reason of returning the goods caused due to our mistakes or errors.
It is necessary to obtain a code called: RAN, a number which will help you to return the goods. It will get from our Customer Service Section.
6. WHERE I CAN FIND INFORMATION AND DESCRIPTIONS OF PRODUCT?
Information and descriptions of products are available within every page, which contains goods and products so that you will able to refer and confirm the products that desired to purchase before complete the purchase transaction.
We have immense pleasure to always respond to your inquiries regarding any clarification related to any of the products.
7. HOW CAN I PURCAHSE?
The following five steps are facilitating you for e-marketing at Al-Saif Co.:-
(1) It is possible for you to review our products through Catalogue and select the description, which suit your needs.
(2) Select any product at your own choice and like.
(3) Add the product at your favorite e-marketing folder/bin.
(4) Provide us the address of your consignment.
(5) Pay through your Credit Card (we also accept Visa and Master Card) within the secured and protected web-site.
8. PERSONAL REPLIES?
If you are not receiving any response to your any of the queries within this web page, please do not hesitate to send us again your remarks and suggestions, we will use to respond you personally.